Privacy Policy

This Privacy Policy explains how Transformative Behavioral Consulting (TBC) ("we," "our," or "us") collects, uses, stores, and protects your information when you visit our website, participate in our programs, schedule a consultation, or otherwise interact with our services.

By using this website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the website.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

- Name

- Email address

- Phone number

- Mailing address (when applicable)

- Information submitted through contact forms or consultation applications

- Appointment scheduling information

- Payment information (processed securely through third-party payment processors—we do not store complete credit card information)

We may also automatically collect certain technical information including:

- IP address

- Browser type

- Device information

- Pages visited

- Time spent on our website

- Referral sources

- Cookie data

How We Use Your Information

We may use your information to:

- Schedule and confirm consultations

- Deliver coaching services and educational resources

- Respond to questions and customer support requests

- Send appointment reminders

- Deliver newsletters, educational emails, and promotional content (you may unsubscribe at any time)

- Improve our website and client experience

- Analyze website traffic and marketing performance

- Process payments

- Maintain legal and regulatory compliance

- Prevent fraud or misuse of our services

Email Communications

If you opt into our email list, you may receive educational content, relationship resources, updates, promotions, and information about our services.

You may unsubscribe at any time by clicking the unsubscribe link included in every email.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and better understand how visitors use our website.

These technologies may help us:

- Remember your preferences

- Measure website performance

- Improve our marketing

- Provide a more personalized experience

- You can modify your browser settings to refuse cookies. Please note that some features of our website may not function properly if cookies are disabled.

Third-Party Services

We may use trusted third-party providers to operate our business, including services for:

- Appointment scheduling

- Email marketing

- Payment processing

- Website hosting

- Analytics

- Video hosting

- Customer relationship management (CRM)

- These providers may process your information solely for the purpose of providing services on our behalf and are contractually obligated to safeguard your information.

Sharing Your Information

- We do not sell, rent, or trade your personal information.

- We may share your information only when:

- Required by law

- Necessary to protect our legal rights

- Working with trusted service providers who assist in operating our business

- Part of a merger, acquisition, or sale of business assets

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to use commercially reasonable security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

- Provide our services

- Comply with legal obligations

- Resolve disputes

- Enforce our agreements

- When information is no longer required, we will securely delete or anonymize it.

Your Rights

Depending on where you reside, you may have the right to:

- Access your personal information

- Correct inaccurate information

- Request deletion of your information

- Withdraw consent for marketing communications

- Request information about how your data is used

- To make any of these requests, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting the revised Privacy Policy on this website. Continued use of the website constitutes acceptance of any revisions.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Transformative Behavioral Consulting (TBC)

Email: [email protected]

Website: www.tbc-consult.com